How it works
From first contact to a safe arrival, each journey is planned with care and clear communication.
Our Service
The transport support available.
1. Get in touch
A council, care provider or family member contacts ICM with what is needed.
2. We plan the journey
The team agrees the details, considers the support needed and matches the journey with an appropriate driver.
3. A safe, supported journey
The person is collected, accompanied and supported with patience and dignity.
4. We keep everyone informed
Families, councils and care teams are kept updated in the way agreed for that journey.
We keep our language and service details under review so that every safeguarding, compliance and service claim can be checked before launch.
Contact our team
Talk to us about safe, supported transport
Whether you are a council, a care provider or a family member, we are here to help. Get in touch and we will be glad to talk through how we can support you.