Working With Councils

For local authorities, transport for vulnerable adults has to be safe, compliant and dependable.

Working With Councils

A calm, accountable partner

ICM is positioned for commissioners who need reassurance that journeys are planned carefully and handled with dignity.

What councils need to know

  • The service is safeguarding-led.
  • Driver checks and training should be clearly evidenced.
  • Communication is designed to be clear and practical.
  • The team is available to talk through transport needs.
  • All compliance wording should be backed by confirmed client detail.

How to work with us

Commissioners and partner organisations can contact the ICM team to discuss service requirements, referral routes and the safest way to support the people travelling.

We keep our language and service details under review so that every safeguarding, compliance and service claim can be checked before launch.

Contact our team

Talk to us about safe, supported transport

Whether you are a council, a care provider or a family member, we are here to help. Get in touch and we will be glad to talk through how we can support you.